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  • Shipping

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    When will my item ship?

    Orders placed by 10:00 AM CST will most often ship the same day.  Instruments that come with a FREE a pro setup, may ship the next day, but always within a 48 (business) hour window from the time of order. 

    Do you ship outside the US?

    We do not ship outside the US, with these exceptions:

    -Chapman Guitars can be shipped to Canada

    -Victory Amps can be shipped to Canada

    In both cases, shipping will be extra and all duties will need to be paid by the customer.  Warranty will also be handled differently- call us for details.  

    Specifically it should be noted that Fender® and Squier® products ship to USA only -without exception.

    These orders must be placed by calling us at 877-260-7301 during business hours.

    How much will shipping cost?

    Shipping costs are automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. In most cases ground service shipping is free, with some exceptions for large or overweight, used, blem or unique items.  

    Will my package require a signature upon delivery?

    To ensure to safe delivery of your package we do place a signature requirement on all orders over $100. If you feel this will be an issue for you, please contact our service department by phone or email before your order is shipped.  "No signature required" shipments will become the sole responsibility of the customer once they leave our facility.


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